How Online Casinos Work

While many may consider the House Edge as an unfair advantage, it is actually a legal practice that is sanctioned by regulatory bodies. The House Edge is a standard feature of both online and offline casinos and does not in any way equate to rigging. All licensed sites are, however, required to publicize their wager requirements and other information relating to the betting odds. The sites are also supposed to have a certified Random Number Generator (RNG).

You may have wondered how it is possible for machines to pick out numbers randomly. Well, online gambling platforms usually have special computer applications that are able to generate random number sequences using special mathematical formulas. These random sequences are used for slot picks, Keno quick picks, Dice rolls and random card drawings among other games. This ensures that all activities are done transparently and without any human interference.

Most credible online casinos seek the services of software providers to create the game interfaces. Popular companies such as Microgaming, NetEnt, Playtech and many others provide these services and normally require their applications to be certified. One of the most used benchmarks is the Technical Systems Testing (TST). This is a renowned testing facility that offers a wide array of testing and consultancy services relating to casino accreditation.  All these regulatory aspects are important because they help online casinos to have their operations running in accordance with international standards. This helps to reduce the chances of any underhand or fraudulent activities by either the casino management, players, or any other third parties.

How to Tell Whether a Casino is Fair or Not

If you are new to online casino gaming, you may not know what to look out for when choosing the right platform to use. As such, we outline several proven tips that may help you find out if an online casino is genuine and safe to use or not.

Jurisdiction and Licensing

A legitimate online casino needs to have a license from an accredited gaming authority. Besides, it should willingly display the relevant reference number on its website with a logo and a clickable link. Some jurisdictions especially those associated with the UK and her colonies are known to offer very strict licensing terms which often makes casinos managed by them more trustworthy.

Nevertheless, a majority of casinos and software providers today get their license from Gibraltar, Lotteries and Gaming Authority in Malta, Kahnawake, Isle of Man, Australia, and Alderney among others. All these bodies have impressive reputations, and thus any casino subscribed to them are likely to be legitimate also. 

However, it’s important to note that some jurisdictions tend to offer their licenses quite cheaply which can easily attract unscrupulous companies. While not all companies with these licenses will be unsafe to use, it would be important to be more cautious when dealing with companies under these jurisdictions. Some of the less strict authorities include Antigua & Barbuda, Costa Rica, Curacao N.V, First Cagayan Philippines, and Vanuatu.


In addition to licensing, credible sites should be audited periodically. Many credible online casinos give full disclosure of regular audits. This reveals the revenues and payouts over a given period.

Simple, Clear, and Up-To-Date Website

Just like any online business, the website offers the first point of contact between a gambler and a casino. For this reason, the site needs to create a good impression, be simple, and also be easy to use.

Another aspect you need to look for is the name given to the casino. In most cases, the name used could help reflect the amount of work the company has put into the casino. As such, it should not mimic a competitor's name or game since this can dupe players into thinking they're dealing with another casino. Besides, the name should preferably be short, easy to remember, and have a definite meaning and purpose.

Software Provider and Antivirus Protection

Genuine online casinos should ensure that they protect their network and software from malicious threats, spyware, and viruses. A majority of casinos today use Norton which is a highly effective antivirus run by Symantec- a company that conducts vulnerability evaluation and scans numerous casino platforms today.

Regarding gaming software providers, Microgaming, NetEnt, and Wagerworks are excellent companies that are known for supplying great and fair games. Besides, with the fact that software licenses provided by these firms are expensive, it means that any casino being powered by them depicts some level seriousness in its business and thus likely to be safe.


Online casinos can build their reputation through voluntary membership with bodies such as e-Commerce Online Gambling Regulation and Assurance (eCogra) and Remote Gambling Association (RGA). Association with such organizations is a good sign that a site is legit and part of the larger online gaming fraternity.

Strict Private Policy and Payment Methods

Good casinos process all their players’ information in accordance with data protection laws within respective jurisdictions. Besides, only authorized staff members are allowed to access this information when necessary. By looking at the private policy of a particular casino and reading its playing terms and conditions, you can get a good idea of how the company handles your data. Particularly, check out for any information provided on restrictions, operations of the casino, and descriptions of games, payment methods, and timing among others.

All data produced by players must be secured properly. Besides, personal identification details and banking information should also be kept safe. Most online casinos use the Hypertext Transfer Protocol Secure (HTTPS), Transport Layer Security (TLS), and Secure Sockets Layer (SSL) protection to ensure players enjoy making transactions in secure environments.

When it comes to casino safety and reliability, the financial operations take center stage. As such, you will realize that most genuine casinos process customer deposits and withdrawals a lot faster compared to their devious counterparts. Besides, most offer a variety of trusted online payment options which support various major currencies.

Mobile Casino Security

A majority of online casinos utilize the same technology they use to enhance safety on their website for their mobile platforms. However, it’s also important to inquire about this from your casino and also take other additional measures to minimize potential security risks. For example, you can consider using only secure Wi-Fi networks, avoid accessing unfamiliar texts or emails, adjust your private settings, download your mobile apps from legit sources and stores, and also ensure to only access websites that use https connection.

Security matters are two way which is why both the players and the casino have to play collective responsibility to safeguard their online activities. As the casino invests in top-notch antivirus and encryption systems, players should also take their own personal measures such as avoiding rooting mobile devices which can lead to data compromise.

Responsive Customer Service

The nature of a customer support system a casino has in place speaks volumes about that particular company. Excellent customer service is the backbone of any business and determines whether the company will attract clients or not. Most casinos provide easy-to-use communication avenues to attract more customers and retain them. Among the standard communication channels to expect in a good casino include telephone, e-mail, or live chat windows. Usually, casinos use all these channels synchronously.

Customer service is a powerful tool and any website without it may raise a lot of questions regarding its credibility. A lack of a good support system denies players an opportunity to communicate with the casino whenever they have pressing issues that require urgent handling. Additionally, a good casino needs to have a FAQ or Q&A section to enhance user experience.

Terms and Conditions

Online casinos with questionable reputation will often try to hide their terms and conditions or even make attempts to outsmart their bonus players. On the other hand, reputable companies offer very precise information regarding their operations especially in regard to bonuses.

As such, be sure to check with a casino to see if it outlines its terms and conditions clearly. Besides, it is also crucial to ensure it has in writing a detailed private policy which is quite critical.

On your part, try to seek clarifications from the customer support team regarding the terms you don’t seem to understand. If the company is legitimate, you will find out everything you need to know quite fast and without going through too much hassle.


One of the best ways to know whether a casino is honest in its dealings or not is by conducting due diligence on the company. This includes examining it and getting to know how it operates. Fortunately for you, we’ve done most of the research on your behalf. On our website, you will find honest reviews of numerous casinos which we hope will assist you make more informed decisions on whether to play games on them or not. You can find the reviews here.


If you see an online casino being regularly advertised on various offline media outlets or online, there is a high probability that it could be legit. Platforms that have enough money for marketing campaigns are more likely to be in the business for the long haul. Advertising, however, should not be considered an immediate validation of an online casino. If you come across any promotional material it is still important to carry out due diligence in order to confirm credibility.

The Bottom Line

Nowadays, there are thousands of online casinos gamblers can choose from. However, not all of them will offer the necessary levels of safety or be legitimate enough. As such, it's important that you are on the look-out for some indicators as outlined in this post. Some of the most important signals include secure and safe environment, trusted mechanisms for cash deposits and withdrawals, fair play, and a responsive customer support team.

Worried about your safety online when playing casino games? We've got you covered. As such, we've compiled a list of our most recommended online casinos which you can find here. Get to learn how they operate, their products and services, and anything else you'd want to know before committing your money to them.

Beginners Guide to Casinos